Hi,
I had ordered for a reebok kit (Rs.2498/-) through their (ITBC) ivr line using my credit card on 26th Sep 2009. Afterwhich i would have spent at least Rs.250/- on follow up but in vain. I am yet to receive the Reebok Kit which they promised to deliver in 21 days. Its nearly 2 months now. Whenever i call the customer care, they will say that I will receive the same in next 4 working days.
For the past one week the reason that they are giving is, their systems are down and they are unable to check the status. Please help.
My details.
Memb ID: ITBC 09121931
Book ID: 232878.
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