DEAR
I have booked two orders with order no TELE SALES/0GA100013999 DATED 28.04.2010 WORTH 7598 and second is TELESALES/0GA100015834 DATED 28.4.2010 WORTH 3198.
In first one you had offered me one DVD player, one home theater, two nights and three day holiday package, air ticket of 7000/- and twenty thousand gift voucher of gold jewelry.
At the time of sale your sales person had told me that we will give the home theater which is costing 25000.00 in market.
But I have received only one DVD player, one home theater which is having MRP. 6990 and order rest is pending.
In second one you had offered me some books and two night three days holidays package. My tour package is still pending from your end.
Today when call up on costumer care no. 011-40502424. The girl I had talked about this, she told me that if I booked my tour it will take 15 days to book but at the time of sale your sale person has told me that you can book your tour with 7 days also.
Regarding this I had book my compliant on 12.05.2010 with compliant no. 477902. Till date I have not received any feedback call from your end.
Whenever I had called up on 011 40502424 response is only that their system in under upgaradtion.
Till date I have not get any ve responce from india today bookclub.
Puneet Bhasin
9990686878
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