I HAD ORDERED A BUNDLE OF PACKAGE WHICH INCLUDED 1. TRACK SUIT2. ADDIDAS SHOE 3. ADDIDAS TRAVEL BAG 4. ATOWEL. ALL THGIS WAS COSTING 2999/- DELEVERY CHARGE OF RS 200/- ALL WHICH I HAD PAID VIA HDFC CREDIT CARD. IRECEIVED THE PACKAGE BUT THE TRACK SUIT WAS OF SMALL SIZE WHILE I HAD ORDERED FOR XXXL (LARGE SIZE). I COMPLAINED ON RESPONSE@INDIATODAYBOOKCLUB AND THE ANSER I RECEIVED WAS TO RETURN THE TRACK SUIT WHICH WILL BE REPLACED.I THROUGH SPEED POST, KATHGODAM SENT THE PARCEL ON 13.03.2009 VIDE NO EE107634133 IN BUT TILL NOW THE PARCEL HAS NOT BEEN RECEIVED BY THE INDIA BOOK CLUB, NEW DELHI. I COMPLAINED TO THE SR.SUPRINTENDENT OF POSTS OFFICES ABOUT IT ON 28.04.2009 AND I RECEIVED A REPLY ON 01.06.2009 STATING THAT THE PARCEL IS DELEVERED ON 16.03.2009.BUT ON GOING THROUGH THE WWW.INDIAPOST.GOV.IN AND FEEDING MY PARCEL NO ITS SHOWING THAT IT HAS BEEN DELEVERED TO IGNOU.
THE REASON FOR THIS COMPLAINT IS THAT THE DELEVERY HAS NOT BEEN DONE AT THE RIGHT PLACE .
NOW HOW CAN I GET MY TRACK SUIT BACK.
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